Tow Truck Operator
A tow truck operator is responsible for communicating with a dispatcher, driving to the scene of an accident or breakdown, connecting the vehicle to the tow truck, and transporting it back to the service station or junkyard. A tow truck operator is responsible for communicating with a dispatcher, driving to the scene of an accident or breakdown, connecting the vehicle to the tow truck, and transporting it back to the service station or junkyard. The driver will be responsible for attaching the disabled vehicle to the tow truck. Depending on the type of tow truck, this may include using a chain, winch, steering locks, and other devices as well as affixing lights onto the towed vehicle.
Skills
Able to work under pressure
Able-bodied
Comfortable working with machinery
Effective interacting with others
Personality Traits
A hands-on learner
Content working independently
Down to earth
Eager to learn
Fond of helping others
Happy working outdoors
Mechanically inclined
Patient with others
Career Roadmap
- 1
Tow Truck Driver - Light Duty (Entry Level Position)
- 2
Tow Dispatcher
Keys to Success
- Valid BC CLASS 5 w/air driver's license
- Provide a current NSC Abstract required
- Ability to operate vehicles with automatic and manual transmissions
- Effective communication skills (oral and written),
- -Knowledge and experience using maps and GPS devices
- Strong organization, problem-solving and time management skills
- Safety oriented and a strong team member
- Reliable, self - motivated and committed to high standards of service
Job Training
A Tow Truck Operator – Light Duty doesn’t require any sector-specific technical training, but there are courses under development by the Automotive Retailers Association. Heavy-Duty towing and recovery training is available from WreckMaster.
