Website Mitchells Towing Ltd

Towing and Recovery, Heavy Duty Towing and Roadside Assistance

ABOUT US

Mitchell’s Towing Ltd. services the North Shore and the Sea to Sky corridor. We are a rapidly growing towing company and looking to fill several Towing and Recovery Operator positions to support our growth and customer service objectives. You can count on our team to be there for you…whether you need heavy-duty towing for a large vehicle or you need your car or motorcycle transported to a shop, Mitchell’s Towing Ltd. is willing to go the extra mile to satisfy our customers. Our courteous staff have a wealth of knowledge and experience that allows us to efficiently deal with any emergency. We believe that our staff is critical in our ability to service the community. We believe in providing industry-recognized training and facilitating the advancement in candidates who demonstrate professionalism, motivation, self-reliance, and a wiliness to learn. What are you waiting for? Start your career with us!

JOB DESCRIPTION

Shift: Various day and evening shifts available with flexible start/end times. (Ex: 7am – 7pm, 3pm – 1am, some are 4 days on 4 days off, others are 5 days etc)

We guarantee a minimum of $220.00 per shift (22 an hour) or the driver performance incentive program wage, whichever is the highest. We are offering new operators a $200 safety bonus after 30 days. $400 bonus after 90 days and $600 after 120 days. Preference will be given to those with experience. However, training will be provided if the candidate demonstrates the above attributes. Operators are expected to enroll and continue their education with various industry-recognized recovery courses, airbrake training, class one license, and more. Your success is also our success.

RESPONSIBILITIES 

-Promptly respond to dispatch for service calls, jump-starts, accident recovery, unlocks, and more.
-Liaise with emergency personnel, Police, Fire, and Bylaw.
-Safely and promptly respond to emergency roadside dispatch requests.
-Liaise with retail clients and repair shops; patrol lots between dispatch calls.
-Work closely with the management team to achieve goals set out for each driver.
-Ensure equipment is maintained, serviced regularly, and updated documentation, i.e., driver’s log and vehicle maintenance records.
-Provide professional and courteous service to the general public.
-Review and approve all operational invoices and ensure they are submitted for payment.
-Work collaboratively with other drivers in complex and dangerous situations.
-Responsible for loading and securing vehicles using wheel straps safety chains. Demonstrate knowledge and use of winch lines, snatch blocks, ratchet straps, binders, and various tie-down methods.

REQUIREMENTS

-Close collaboration with management and dispatch teams. 
-Excellent communication skills (English).
-Demonstration of good interpersonal, diplomacy, and judgement skills.
-Leadership ability and soft skills.  
-Excellent organizational and time management skills.
-A clean driver’s record.
-A clean criminal record.
-A Class 5 license.
-A Class 3 or Class 1 license would be considered an asset.
-Experience in the towing industry would be considered an asset.
-Experience in automotive education would be considered an asset.
-Occasionally on call during weekends, nights and holidays.

COMPENSATION

-Minimum $220.00 per shift ($22 per hour)
-Driver performance incentive program; commission-based pay.
-$200, $400 and $600 Safety Bonus
-Competitive RRSP package. 
-Medical & Dental coverage.
-Other company benefits such as catered lunches on payday etc.

To apply for this job email your details to employment@mitchellstowing.ca.

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