Tow Dispatcher
The Dispatcher works in the office of a towing company, takes calls from motorists needing assistance or insurance companies, sends tow truck operators to calls and keeps track of all of the company’s trucks while they are on duty. There are a number of computer applications a dispatcher uses to do this work, including GPS and mapping software, fleet management programs, and more.
Skills
Able to clearly articulate ideas
Able to work under pressure
Easily able to problem solve
Effective interacting with others
Good at multi-tasking
Personality Traits
Content working independently
Extroverted
Organized
Patient with others
Career Roadmap
- 1
Tow Company Dispatcher
Keys to Success
- Technical training and High school diploma or equivalent
- Solid computer, grammar and multi-tasking skills
- Good communication skills
- Strong attention to detail
- Time management and decision-making skills
Job Training
A towing company will often train a dispatcher in-house, however, there is a training course available.
