Tow Dispatcher
The Dispatcher works in the office of a towing company, takes calls from motorists needing assistance or insurance companies, sends tow truck operators to calls and keeps track of all of the company’s trucks while they are on duty. There are a number of computer applications a dispatcher uses to do this work, including GPS and mapping software, fleet management programs, and more.
Skills
- Able to clearly articulate ideas
- Able to work under pressure
- Easily able to problem solve
- Effective interacting with others
- Good at multi-tasking
Personality Traits
- Content working independently
- Extroverted
- Organized
- Patient with others
Salary Range
Low
$35,000
Median
$45,000
High
$65,000
Career Roadmap
Tow Company Dispatcher
Keys to Success
- Technical training and High school diploma or equivalent.
- Solid computer, grammar and multi-tasking skills.
- Good communication skills.
- Strong attention to detail
- Time management and decision-making skills
Job Training
A towing company will often train a dispatcher in-house, however, there is a training course available:
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