Tow Truck Operator
A tow truck operator is responsible for communicating with a dispatcher, driving to the scene of an accident or breakdown, connecting the vehicle to the tow truck, and transporting it back to the service station or junkyard. A tow truck operator is responsible for communicating with a dispatcher, driving to the scene of an accident or breakdown, connecting the vehicle to the tow truck, and transporting it back to the service station or junkyard. The driver will be responsible for attaching the disabled vehicle to the tow truck. Depending on the type of tow truck, this may include using a chain, winch, steering locks, and other devices as well as affixing lights onto the towed vehicle.
Skills
- Able to work under pressure
- Able-bodied
- Comfortable working with machinery
- Effective interacting with others
Personality Traits
- A hands-on learner
- Content working independently
- Down to earth
- Eager to learn
- Fond of helping others
- Happy working outdoors
- Mechanically inclined
- Patient with others
Salary Range
Career Roadmap
- Tow Truck Driver – Light Duty (Entry Level Position)
- Tow Dispatcher
Keys to Success
- Valid BC CLASS 5 w/air driver's license
- Provide a current NSC Abstract required
- Ability to operate vehicles with automatic and manual transmissions
- Effective communication skills (oral and written),
- Knowledge and experience using maps and GPS devices
- Strong organization, problem-solving and time management skills
- Safety oriented and a strong team member
- Reliable, self - motivated and committed to high standards of service
Job Training
A Tow Truck Operator – Light Duty doesn’t require any sector-specific technical training, but there are courses from the Automotive Retailers Association. Heavy-Duty towing and recovery training is available from WreckMaster:
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