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Body Shop Manager

The Body Shop Manager oversees the collision repair department in a dealership or in an independent collision repair facility and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining accurate records. Additionally, they must satisfy service concerns of all customers and insurance …

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Sales Manager

The Sales Manager is responsible for the overall operation of the New or Pre-Owned Vehicle Sales Department. Duties will generally include coaching the sales team, managing monthly/yearly manufacturer and dealership objectives, managing inventory, planning, organizing and coordinating the activities of the Sales Department to ensure that the dealership meets vehicle sales objectives and the needs …

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Business Office Manager

The Business Office Manager is responsible for presenting and selling new and pre-owned buyers financing and insurance programs and reviewing all required paperwork with customers upon delivery. Business Office Managers are responsible for offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a …

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Service Manager

The service manager oversees the service department and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest level and operate the department profitable.

Parts Manager

The Parts Manager is responsible for running a profitable and efficient parts department. They are responsible for the proper purchasing and inventory control of automotive parts. They oversse and manage parts staff. Parts managers help to ensure the efficiency and productivity of the store’s service and repair operations. They also use sales and marketing skills …

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Automotive Collision Repair Technician

Formerly known as “Motor Vehicle Body Repairer, Metal and Paint,” but renamed in conjunction with the Canadian Red Seal harmonization initiative, collision repair technicians repair, or replace sheet metal and parts of automobiles and trucks damaged in a collision or other incident. They are responsible for performing a wide variety of repairs to collision damaged …

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