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Customer Service Representative

The Customer Service Representative is responsible for welcoming guests and customers into any automotive business, directing customers to the appropriate party, operating the main switchboard, forwarding calls to the appropriate people or taking messages if necessary. The Customer Service Representative may also required to actively maintain the general organization and cleanliness of an office/lobby area. […]

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Business Office Manager

The Business Office Manager is responsible for presenting and selling new and pre-owned buyers financing and insurance programs and reviewing all required paperwork with customers upon delivery. Business Office Managers are responsible for offering vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a

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Service Manager

The service manager oversees the service department and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest level and operate the department profitable.

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Parts Manager

The Parts Manager is responsible for running a profitable and efficient parts department. They are responsible for the proper purchasing and inventory control of automotive parts. They oversee and manage parts staff. Parts managers help to ensure the efficiency and productivity of the store’s service and repair operations. They also use sales and marketing skills

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Automotive Collision Repair Technician

Formerly known as “Motor Vehicle Body Repairer, Metal and Paint,” but renamed in conjunction with the Canadian Red Seal harmonization initiative, collision repair technicians repair, or replace sheet metal and parts of automobiles and trucks damaged in a collision or other incident. They are responsible for performing a wide variety of repairs to collision damaged

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Parts Warehouse Person

A Parts Warehouse person is responsible for ordering, warehousing, and managing inventory control over parts and accessories for new and/or used automobiles or motorcycles. They coordinate parts, accessories and warehouse products from manufacturers to consumers and/or automotive service and repair companies, documenting and tracking their progress. Your role includes receiving goods and sorting incoming parts,

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