Archives: Career Profiles

Body Shop Helper

The Body Shop Helper assists in the daily operations of the collision repair facility by moving vehicles into appropriate designated areas, assisting body shop technicians and painters as required with the preparation of vehicles for each phase of collision repair. The Body Shop Helper is responsible for the daily cleaning of the body shop and …

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Parts Delivery Driver

The Parts Delivery Driver is responsible for completing daily parts runs to local dealerships, repair shops and suppliers and assisting the parts warehouse with various inventory, shipping, and receiving tasks in between parts deliveries.

Estimator

An Estimator examines damaged vehicles and estimates repair costs. The Estimator prepares and completes proper paperwork and prepares all damage reports in an accurate and efficient manner. The Estimator gathers customer and vehicle information and obtains insurance authorizations for all repairs and/or supplements.

Warranty Clerk

The Warranty Associate/Clerk is responsible for preparing, submitting, and following up on all warranty claims submitted to the manufacturer to ensure prompt payment of warranty claims to the dealership and for assisting with shop billing. The Warranty Associate/Clerk is generally responsible for processing all warranty paperwork to ensure proper documentation by the Service department and …

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Parts Counter Person

The Parts Person (or Parts Sales Person) is the principal contact between the parts department and customers for the sale or ordering of parts and accessories. A Parts Person can work in new car dealerships, aftermarket parts stores, and in some cases, independent repair shops or collision repair shops.

Licensed Automotive Sales Person

The Sales Person guides customers in selecting and purchasing new or pre-owned vehicles. Duties generally include greeting customers and developing strong relationships; developing and maintaining full knowledge of current products, accessories, prices and key features and listening to customer needs, addressing customer questions and providing recommendations for new and pre-owned vehicles. The Sales Person also …

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Leasing Agent

The Leasing Agent is responsible for managing the fleet and lease portfolios for the dealership under the direction of the Sales Manager. In addition, the Leasing Agent is responsible for actively seeking new fleet accounts and maintaining relationships with leasing companies in accordance with dealer/ manufacturer expectations.

Sales Manager

The Sales Manager is responsible for the overall operation of the New or Pre-Owned Vehicle Sales Department. Duties will generally include coaching the sales team, managing monthly/yearly manufacturer and dealership objectives, managing inventory, planning, organizing and coordinating the activities of the Sales Department to ensure that the dealership meets vehicle sales objectives and the needs …

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Lot Person

The Lot Person is responsible for general lot duties at the dealership. Lot attendants may be required to complete tasks such as washing & vacuuming service and sales vehicles, performing basic detailing duties, shuttling vehicles for customers or the dealership, assisting with lot & showroom vehicle organization, completing battery checks, assisting with lot checks, including …

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Customer Service Representative

The Customer Service Representative is responsible for welcoming guests and customers into any automotive business, directing customers to the appropriate party, operating the main switchboard, forwarding calls to the appropriate people or taking messages if necessary. The Customer Service Representative may also required to actively maintain the general organization and cleanliness of an office/lobby area. …

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